// Contact
Contact us
Tell us about something that is wrong, ask for a listing to be corrected or removed, or make a privacy request. We read every message and reply within 3 business days.
01
What you can ask us
- Report an error on a listing or guide
- Correct or remove a listing (shop owners)
- Privacy request (what you hold about me / delete it)
- Report a safety concern or abuse
- Something else
Messages are read by Kenny, our editor. Corrections are made on the page itself and dated there — how we check shops is set out in our editorial policy.
We do not take bookings and cannot pass messages to shops — contact the shop directly through the links on its page. Shop owners who want to be listed can use our page for shops (in Japanese).
Last updated Oct 15, 2026